Microsoft Copilot: Who should use them? And which one is right for you?

Well, the answer is, everyone should use Copilot! This is precisely why Microsoft created so many Copilots. And because there are so many, getting started can be confusing! So, let’s dive into the world of Copilot(s) and uncover why you will want to use them!

Why are there so many Copilots? 

Microsoft created so many Copilots to provide a personalized and contextualized AI assistant for different domains and scenarios. Each Copilot has a specific focus and expertise, such as business, sales, security, developers, and data professionals. There are also Copilots for certain industries, like education, health, finance, or gaming. And if one of those Copilots doesn’t solve your problem, you can create your own using Copilot Studio. The commonality between all Copilots is that they are built to assist you by increasing productivity, answering questions, and generating ideas. For this blog’s purpose, we will be focused on the Copilots you can use in a typical business office.

There are three Copilots that everyone can use:

    1. Copilot for Microsoft 365 – This Copilot works alongside you in the apps you use daily in your Microsoft 365 tenant. These copilots are integrated into Outlook, Word, Excel, PowerPoint, Teams, and other M365 applications. Our previous blogs covered the many benefits of this Copilot.
    2. Microsoft Copilot Pro – This Copilot is for individuals, creators, and power users who want to take their Copilot experience to the next level. Copilot Pro gives you access to features like priority access to GPT-4 and GPT-4 Turbo, AI image creation with DALL-E 3, and assistance in various Microsoft 365 apps. Microsoft Copilot can be added to your personal Microsoft subscription.
    3. Windows Copilot – This Copilot is built into Windows 11 and is still in Preview mode. You can access it by clicking the Copilot icon on the Taskbar or using the hotkey Windows key + C. Copilot in Windows is integrated into your Windows Operating System and works seamlessly across apps without switching between them.

The following Copilots are designed for specific work functions within your organization:

  • Microsoft Copilot for Sales – This Copilot combines Microsoft Copilot for Microsoft 365 and connects with your customer relationship management (CRM) platform to bring sales insights and next-generation AI into the workflow. Copilot for Sales works with Salesforce Sales Cloud and Dynamics 365 Sales and can be configured to connect to other sales solutions. Empower sellers to save time, make meaningful connections, and personalize customer engagements to maximize productivity and close more deals.
  • Copilot for Service – This Copilot includes Copilot for Microsoft 365 and extends your existing contact center software with generative AI to enhance service experiences and boost agent productivity. Copilot for Service integrates with Dynamics 365 Customer Service, Salesforce, ServiceNow, and ZenDesk. To modernize your contact center, consider adopting Microsoft Copilot for Service.
  • Microsoft Copilot for Security – This is an AI cybersecurity product that enables security professionals to respond to cyber threats quickly, process signals at machine speed, and assess risk exposure in minutes. Copilot works with other Microsoft Security products, including but not limited to Microsoft Defender XDR, Microsoft Sentinel, Microsoft Intune, Microsoft Entra, Microsoft Purview, and Microsoft Defender for External Attack Surface Management. Copilot uses the data and signals from these products to generate customized guidance.
  • Microsoft GitHub Copilot – This is an AI-powered code assistant that helps developers write better code faster and with less effort. It works as a plugin for Visual Studio Code, a popular code editor. It suggests code snippets, comments, tests, and entire functions based on the context of the project and the developer’s intent. Developers can use or modify the proposed code to suit their needs and learn new languages, frameworks, and APIs by following the examples and documentation provided by Copilot for GitHub.
  • Power Platform Copilot – This Copilot is an AI-powered code assistant that helps developers create and launch low-code applications more quickly and easily. It is a plugin for Power Apps, a Microsoft platform that lets anyone build apps without coding. Power Platform Copilot recommends app components, data sources, formulas, and workflows based on the project context and the developer’s goal. Developers can use the recommended code or change it to fit their needs and improve their skills and knowledge by following the examples and documentation that Power Platform Copilot offers. Power Platform Copilot also works with other Microsoft products and services, such as Azure, Dynamics 365, Power BI, and Teams, to help developers enrich their apps with cloud, analytics, and collaboration features.
  • Copilot for Microsoft Fabric – This Copilot is an AI-powered code assistant that helps developers design and implement user interfaces faster and easier. It works as a plugin for Visual Studio Code, a popular code editor. Based on the context of the project and the developer’s intent, it suggests UI components, styles, layouts, and interactions. Developers can create professional and engaging UIs with ease and confidence. Copilot for Microsoft Fabric is a smart and helpful partner that can help developers achieve their UI goals and deliver better results.
  • Copilot Studio – Copilot Studio will allow you to create custom Copilots.  Copilot Studio is where you can expand the power Microsoft Copilot to your own proprietary information. Think about all of those internal data repositories that you have and the value of the data.   By extending the Copilot capabilities connecting your data to Microsoft Graph you will be able to create AI chatbots, without needing to be a tech expert. These chatbots, called **copilots**, can chat with people in different languages, answer questions, and even handle complex tasks. Imagine having a friendly helper who aids customers, provides store information, or guides employees through ordinary queries.

Why Copilot? 

Microsoft’s vision is to empower everyone with AI, regardless of background, industry, or goal. That’s why they created so many Copilots to suit different needs and preferences. You can choose the Copilot that best matches your situation and enjoy the advantages of having an AI partner by your side. And remember, Copilot works directly with your data— which is a game changer.

Stay Tuned!

Next week, we will deep dive into how a specific department would benefit from Microsoft Copilot.

Remember, we love technology, so if you want to discuss how Copilot can help you specifically, don’t hesitate to contact Savvy Technical Solutions. We’re always here to discuss all things Copilot and Microsoft technology.